Privacy Policy

Last Updated: [Insert Date]

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and lawful manner.

Welcome to DigiYo ("we", "our", "us"). This Privacy Policy explains how we collect, use, and safeguard your information when you use DigiYo, a social media platform for athletes to share highlights, join challenges, and connect with the sports community.

By using DigiYo, you agree to the practices described in this Privacy Policy.

We Don't Sell Data

Your personal information is never sold to third parties

Transparent

Clear information about what we collect and why

Your Control

Access, update, or delete your data anytime

1. Information We Collect

We collect information to operate, secure, and improve DigiYo. The information we collect includes:

1.1 Information You Provide Directly

Account Information

  • Name
  • Username
  • Email address
  • Phone number (if provided)
  • Date of birth
  • Profile photo
  • Biography / athlete profile

Content You Upload

  • Videos (sports highlights)
  • Photos
  • Captions
  • Comments
  • Messages
  • Challenge submissions
  • Activity data you choose to share

Communications With Us

  • Support requests
  • Reports and feedback
  • Safety or abuse reports

1.2 Automatically Collected Information

Device & App Usage Data

  • Device type
  • Operating system
  • Model and hardware IDs
  • Browser information
  • IP address
  • Mobile carrier
  • App version
  • Time zones and language

Activity & Interaction Data

  • Log-in and log-out timestamps
  • App interactions
  • Search activity
  • Viewing and engagement behavior
  • Challenge participation activity

Cookies & Tracking Technologies

We may use:

  • Cookies
  • SDKs
  • Pixels
  • Local storage

to understand usage patterns and improve performance.

1.3 Information from Third Parties

We may receive information from:

  • Authentication providers (Google, Apple, Facebook)
  • Analytics services
  • Advertising partners (if applicable)
  • Law enforcement, when legally required

2. How We Use Your Information

We use your data to:

2.1 Operate and Provide DigiYo Services

  • Create and manage your account
  • Display your posts, highlights, and profile
  • Facilitate messaging
  • Enable sports challenges
  • Deliver personalized content feeds

2.2 Safety, Security, and Enforcement

We use data to:

  • Detect and remove harmful content
  • Prevent child exploitation & CSAM
  • Block abusive or fraudulent accounts
  • Enforce Terms of Service
  • Respond to legal requests
  • Secure the platform from attacks, spam, and misuse

2.3 Improve and Develop DigiYo

  • Analyze usage trends
  • Test new features
  • Measure ad or content performance
  • Fix bugs and optimize the app

2.4 Communication

We may contact you for:

  • Account verification
  • Important product changes
  • Safety and policy alerts
  • Support responses

You can adjust notification settings at any time.

3. Sharing Your Information

We do not sell your personal information.

We may share data only in these circumstances:

3.1 With Your Consent

When you intentionally share content publicly or with other users.

3.2 With Service Providers

Trusted partners may process data on our behalf for:

  • Hosting and infrastructure
  • Cloud storage
  • Analytics
  • Customer support
  • Security tools

All service providers must comply with strict data protection requirements.

3.3 For Safety, Legal, and Compliance

We may disclose information if required by:

  • Law enforcement
  • Court orders
  • Government agencies
  • Regulatory authorities

Especially in cases involving:

  • CSAM
  • Child safety threats
  • Fraud
  • Illegal activity

We comply with NCMEC reporting requirements.

3.4 Business Changes

If DigiYo undergoes a merger, acquisition, or restructuring, user data may transfer as part of the business, subject to safeguards.

4. Your Rights & Controls

Depending on your region, you may have rights such as:

  • Access your data
  • Update or correct information
  • Delete your account
  • Request data portability
  • Restrict certain processing
  • Withdraw consent
  • Opt out of marketing

To exercise your rights, contact:

privacy@digiyo.com

5. Data Retention

We retain your data:

  • As long as your account is active
  • As required for safety, legal, or compliance
  • For backup and recovery purposes
  • For resolving disputes and preventing misuse

You may delete your account at any time, after which your profile and posts will be removed, except where legal obligations require retention.

6. Child Privacy & Protection

DigiYo does not allow users under 13, or under the digital age of consent for their region, to create accounts.

For minors who legally use DigiYo:

  • Safety settings may be more restrictive
  • Messaging may be limited
  • Accounts may be less discoverable
  • Unwanted interactions can be blocked
  • We use strong detection tools to prevent exploitation

Zero Tolerance for CSAM

Any detection of CSAM results in:

  • Immediate account termination
  • Reporting to relevant authorities
  • Content removal
  • Evidence preservation for legal compliance

We take child safety extremely seriously.

7. Security Measures

We use industry-standard security practices, including:

  • Encryption during data transmission
  • Secure cloud infrastructure
  • Multi-layer authentication
  • Automated abuse detection
  • Regular security audits
  • Limited internal access controls

However, no system is completely secure. Users are encouraged to maintain good password hygiene.

8. International Data Transfers

Your information may be processed in:

  • The United States
  • The European Union
  • Other countries where our partners operate

We use approved legal mechanisms such as:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions
  • GDPR-compliant protections

9. Links to Third-Party Sites

DigiYo may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies before interacting.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

  • Product changes
  • Legal requirements
  • Security updates
  • Industry standards

We will notify users of significant changes through the app or email. Continued use of DigiYo after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us:

privacy@digiyo.com

support@digiyo.com

Your Privacy Matters

We're committed to protecting your data and giving you control over your information.